Welcome to Services de santé de Chapleau Health Services !
Services de santé de Chapleau Health Services is an integrated healthcare provider that includes the Chapleau General Hospital, the Bignucolo Residence, Turning Point, Cedar Grove Apartments, the Chapleau Medical Centre and the Foleyet Nursing Station.
New Leadership Announced for Services de santé de Chapleau Health Services |
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December 19, 2024 The Board of Directors of Chapleau Health Services is pleased to announce the appointment of Ms. Natasha Comte and Ms. Jamie Fiaschetti as Co-CEOs, effective January 1, 2025. The two seasoned executives have agreed to take on the leadership role in addition to their current roles as Chief Financial Officer (CFO) and Chief Nursing Officer (CNO) of the organization, respectively. Together, they bring a breadth and depth of knowledge and experience that will help secure the mission and sustainability of the organization. They are both long-time residents of Chapleau and bring the perfect mix of institutional history, extensive network of relationships and system thinking. Ms. Comte is currently the CFO and Director, Corporate Services at SSCHS and oversees the Finance, Accounting, Risk Management, Human Resources, Support Services functions. Ms. Comte holds a Bachelor of Business Administration, Management Information System Certificate, Certificate in LEAN HealthCare Yellow-Belt Training and has experience in municipal and hospital sectors and has been with SSCHS for over 15 years. Ms. Fiaschetti, the CNO and Director, Clinical Services, oversees the clinical teams in the organization, including hospital, emergency, primary, outpatient, and long-term care services. Ms. Fiaschetti is an RN with a Bachelor of Sciences in Nursing, Certification as Long-Term Care Administrator and has held progressively responsible positions in nursing and research and has worked in large and small organizations in both Ontario and British Columbia. She has been with the organization for over 10 years. The Board is delighted to be able to activate the succession plan and promote from within. SSCHS is a learning organization and both Ms. Comte and Ms. Fiaschetti have proven their commitment and support of the organization. In turn, the Board is in full support of the new leadership structure. Chapleau Health Services is an integrated rural health hub providing primary care, hospital services, long-term care, community and mental health and addictions services.
Mr. Luc Tessier, Board Chair | ||
Dawn Morissette |
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11 December 2024 Message from Mr. Luc Tessier, Chair of the Board of Directors of Services de santé de Chapleau Health Services It is with mixed emotions that the Board of Directors of Services de santé de Chapleau Health Services (SSCHS) announces the departure of Dawn Morissette from her role as CEO of Chapleau, effective February 2025. Over her tenure, Dawn has been an exceptional leader, embodying vision, resilience, and a steadfast commitment to advancing healthcare in Chapleau and beyond. Her ability to foster collaboration among stakeholders, innovate solutions to complex challenges, and inspire her team has significantly strengthened the organization. Under her guidance, SSCHS has achieved key milestones in integrated healthcare delivery and enhanced services for rural and northern communities. Dawn’s dedication to patient-centered care, her strategic mindset, and her tireless advocacy for equitable healthcare have left a lasting impact on both the organization and the community it serves. Her leadership has not only built a strong foundation for the future of healthcare in Chapleau but also set an inspiring example for those who work alongside her. Dawn will work closely with our leadership team to ensure a seamless handover of responsibilities as we prepare for this transition. SSCHS will appoint new leadership as soon as possible to continue advancing our mission of providing excellent healthcare services. Please join us in congratulating Dawn on this exciting next step in her career.
Sincerely, | ||
Services de santé de Chapleau Health Services Among Ontario Hospitals Going Digital |
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Chapleau, ON (May 22, 2024) – Chapleau Health’s electronic medical records will be available to authorized healthcare clinicians at 23 partner hospitals throughout Northeastern Ontario, announced Dawn Morissette, CEO, Services de santé de Chapleau Health Services. The digital health upgrade will make health care delivery more efficient by reducing duplicate testing and repeating medical histories, and prevent medical errors by providing clinicians with the information they need to make informed care decisions. "A patient should only have one medical record, accessed at the right points in their healthcare journey. As our small, rural and remote hospital is highly dependent on other hospitals, for more complex testing and specialist care, knowing a patient's chart will now essentially travel with them throughout northeastern Ontario, adds an element of comfort for our providers and our patients" say Morissette. The ONE (one person, one record, one system) initiative is a northeast region-wide project to improve the delivery of health care through the creation of a single electronic health information system (HIS). The primary goal of this initiative is to enhance safe, evidence-based care through the implementation of technology such as Meditech Expanse. "June will be an exciting month, as we go live with our new system" predicts Morissette. Getting ready for this change was the work of our amazing team for over 18 months. We ask for the understanding of our patients and visitors as we get used to this new system, new software and new way of doing thing. Wait times in the Emergency Department, for the Laboratory, X-Ray and Ultrasound may be a little longer than usual, but well worth the wait! We appreciate the support and patience of our staff and patients." ONE Health Information Technology Systems hospitals are:
Anson General Hospital, Iroquois Falls
Bingham Memorial Hospital, Matheson Blanche River Health, Englehart and Kirkland Lake Espanola Regional Hospital and Health Centre Health Sciences North, Sudbury Hôpital Mattawa Hospital Hôpital Notre-Dame Hospital, Hearst Hornepayne Community Hospital Lady Dunn Health Centre, Wawa Lady Minto Hospital, Cochrane Manitoulin Health Centre, Little Current, Mindemoya North Bay Regional Health Centre
North Shore Health Network, Blind River
Sault Area Hospital Sensenbrenner Hospital, Kapuskasing Services de santé de Chapleau Health Services Smooth Rock Falls Hospital St. Joseph's General, Elliot Lake Temiskaming Hospital, Temiskaming Shores Timmins and District Hospital Weeneebayko Area Health Authority, Attawapiskat, Fort Albany and Moose Factory West Nipissing General Hospital, Sturgeon Falls West Parry Sound Health Centre Chapleau Health Services is an integrated rural health hub, providing Emergency, Acute, Primary, Outpatient and Long-term Care. The organization also serves the community through programs and services such as, Mental Health and Addictions Services, Community Support Services, and homecare. For more information:
Marie-Ève Guitard, Executive Assistant | ||
Fees Schedule |
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Click here for schedule of fees for release of information, starting January 1, 2023 | ||
COVID-19 Outbreak Declared Over at Chapleau Health |
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As of Sunday, November 7, 2022, Public Health declared the COVID-19 outbreak at Services de santé de Chapleau Health Services over. There are no longer any active outbreaks at Chapleau Health. Chapleau Health gives a heartfelt thanks to community stakeholders, healthcare partners and our Designated Caregivers for their support and assistance during this challenging time. Over the next few days, Chapleau will cautiously resume normal operations. As departments re-open, patients will be contacted to re-book previously postponed appointments. Visitor restrictions will also gradually ease. For details, please follow our social media. Patients can always call 811 for non-urgent health care information, advice and referrals or visit Health Connect Ontario online. The public is reminded that Covid-19, influenzas and other respiratory viruses are still prevalent within the community. How can you help?
If you would like to express your appreciation for the staff of SSCHS, consider a donation to the Chapleau Hospital Foundation in their name. Thank you for doing your part to keep our community safe and healthy. | ||
COVID-19 Information and Updates |
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Visiting our Residents and Patients The rules we have in place for visiting residents and patients in our facility are regularly updated. The rules are designed to keep our residents, patients, staff, and community safe and healthy. For the most up-to-date visitation rules, please call: 705-864-3052 for long-term care, 705-864-3060 for acute and ALC patients. COVID-19 Vaccination Information Please visit the Public Health Sudbury and Districts website www.phsd.ca for up-to-date information regarding upcoming vaccination clinics, eligible population groups, and how to book an appointment. Click the links below for additional COVID-19 vaccination information from the Ontario Ministry of Health.
COVID-19 Vaccine information sheet Patients Attending our Emergency Department Our Emergency Department is here for you if you are ill or injured and require medical attention. If you require a COVID test, please book an appointment at the Chapleau COVID-19 Assessment Centre instead of visiting emerge. COVID-19 Test Information Take this self-assessment if you were exposed to COVID-19 or have symptoms. The self-assessment is only meant as an aid and cannot diagnose you. Anyone who is sick or has any symptoms of illness, including those not listed in this screening tool, should stay home and seek assessment from a health care provider if needed. Consult a health care provider if you have medical questions. Click here for COVID-19 symptoms and more information about Rapid Antigen Tests, Molecular Tests, and PCR Tests. Chapleau COVID-19 Assessment Centre
Location: 2 Broomhead Road (Chapleau Medical / Dental Clinic) If you are unable to reach a live operator please leave your name and phone number and someone will call you back as soon as possible. To find out if you are eligible for a COVID-19 test, please take the online self-assessment. If you are still unsure or are unable to complete the online assessment, the Assessment Centre will be happy to assist you. We remind you that the Emergency Department does not offer COVID testing for those who do not qualify and should only be used if you require emergency assistance. How to Access Primary Care during COVID-19 Contact your local family physician's office for all primary care needs. If you DO NOT have a family physician, call the Chapleau and District Family Health Team (CDFHT) at 705-864-0210. They will help to arrange an appointment with a health care provider. If you are unsuccessful at reaching your family physician for a medication renewal, please contact your local pharmacist who may be able to assist you. Pharmacists are able to renew most medications or can reach your family physician for a renewal script. Pharmacists are unable to renew narcotic medications. Wearing a Mask at SSCHS Every person presenting to the hospital is required to wear a surgical mask, which we will provide for you. Please refer to the SSCHS Facebook page for regular updates. | ||
Nurse Practitioner Non-Urgent Care Clinic |
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If you would like to book a telephone appointment with the Nurse Practitioner, please call the Chapleau and District Family Health Team at 705-864-0210. Please note that appointments may be limited due to Nurse Practitioner availability. | ||
Improving Cancer Services |
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A recent Canadian Cancer Society study predicts that during the 25-year period between 2005 and 2039 the number of cancer patient is expected to double for patients 65 years of age and above. By knowing this information now it allows us to plan for tomorrow. The hospitals goal is to partner with Cancer Care Ontario to provide Oncology Services to patients in our community needing chemotherapy and to provide palliative care services to those needing it at the end or their life. Click here for more details. | ||
Drop Off / Pick Up Zones at Services de santé de Chapleau Health Services Entrances |
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SSCHS is committed to ensuring our services are safe and accessible to everyone requiring our assistance. SSCHS provides two areas where patients can be dropped off or picked up. These zones are located at the main entrance of the hospital for patients/ visitors and the side entrance for emergencies. For the safety of those picking up or dropping off patients/visitors, parking in the front of the main hospital entrance and the side emergency entrance is strictly prohibited. Patients/ visitors may be dropped off or picked up but then the driver must park in the visitor parking lot. The drop off/ pick up zones must be kept clear for Ambulance, Fire, and the Handi-Transit bus so as to ensure the safe flow of traffic. If a hospital staff requests for you to move your vehicle to the correct parking area, please comply. Vehicles may be towed from the Hospital at any time if they interfere with the safety of our patients and the safe operation of traffic at SSCHS. Thank you for your cooperation. | ||
Health Care Connect |
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For free and confidential health advice or general health information you can call Telehealth Ontario at 1-866-797-0000, 24 hours a day, 7 days a week. Nursing staff at the hospital cannot give health advice over the phone. Where should I go when I need immediate and unscheduled care? In Chapleau you have options: For true emergency issues, please present to your nearest emergency department or call 911 If you are a patient of Kendra Saari and Stephen Saari, and you have an urgent but not emergency issue; please contact The Chapleau & District Family Health Team at 705-864-0210 for same day access appointments. The same day access service is available only to rostered patients of Kendra Saari, and Stephen Saari. If you are not currently a patient but would like to become one please contact 1-800-445-1822 to register or register online at https://www.health.gov.on.ca/en/ms/healthcareconnect/public/ For your regular medical appointments (e.g. prescription renewals, general health checks, chronic disease management, etc.) please call your usual health care provider to book a regular appointment. Patients of other physicians not listed above should contact that physician's office to get specific information about their patient access. | ||